Refund policy
Refund & Return Policy
At Faith & Works, each item is made to order with purpose and intention. Because of this, all sales are handled with care and aligned with our fulfillment process.
Returns & Exchanges
We do not accept returns or exchanges for:
- Incorrect sizing
- Color selection
- Change of mind
All products are custom-made, so please review sizing charts and product details carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, we’ve got you covered.
Please contact us within 30 days of delivery at:
[development@faithandworkscollective.com]
Include:
- Your order number
- A clear photo of the issue
Once reviewed, we will provide a replacement or refund at no additional cost.
Order Changes & Cancellations
Because orders are processed quickly, we are unable to guarantee changes or cancellations once an order has been placed.
If you need assistance, contact us as soon as possible.
No Return Required
In most cases, you will not be required to return the item. We work directly with our fulfillment partner to resolve issues efficiently.
Contact
For any questions or concerns, please contact us at:
[development@faithandworkscollective.com]